CASE STUDY
Situation
The client, a top 10 liner company, had integrated multiple liner companies over the years, leading to process variation and inconsistent business management practices. The lack of a common operating model created inefficiencies, collaboration challenges, and hindered the company from maximizing its potential.
Approach
Over 8 weeks, our project team undertook a comprehensive global review of the client’s operating practices. We examined collaboration models, processes, roles, responsibilities, performance management practices, and gauged the company’s execution capabilities. In addition to regional on-site reviews, we conducted quantitative and qualitative surveys and performed in-depth data analysis and benchmarking.
Results
Working closely with the global leadership team, we developed a new operating model encompassing a standardized organizational blueprint, a streamlined process landscape, and an effective framework for managing performance and processes. The design of the operating model was tailored to meet the specific needs and goals of the client, enabling greater efficiency, improved collaboration, and unlocked their full performance potential.
-
13/10/2023 Case StudyAs part of a strategic review, the company aimed to advance its digitalization effort but was... [read more]
-
13/10/2023 Case Study
The shipping company struggled with outdated technology, leading to poor data availability and... [read more]
-
13/10/2023 Case StudyThis liner shipping company operated offline, and customer bookings and service were managed... [read more]
-
13/10/2023 Case StudyA regional medium-sized liner company relied heavily on traditional, transactional customer service... [read more]
-
13/10/2023 Case StudySituation Our client, an international shipping company, faced significant challenges in managing... [read more]
-
13/10/2023 Case Study
An international liner company heavily relied on manual processes, utilizing Excel sheets and... [read more]
Ready to transform your maritime venture?
Dive into a conversation with our experts. We’re ready to discuss how we can elevate your maritime journey.
Have questions or specific needs? Shoot us an email, and we’ll get back to you promptly.
Our newsletter
Elevate your maritime insights. Subscribe to our newsletter for industry trends and digital solutions.
