CASE STUDY
Situation
An international shipping and container transportation company faced challenges due to inconsistent processes and unaligned organizational structure resulting from major acquisitions. This caused inefficiencies, delayed decision-making, and hindered effective strategy deployment.
Approach
We conducted a thorough analysis of their existing processes, conducting interviews, and collecting data. This led us to the conclusion that an aligned organizational structure was needed to remove duplications, clarify roles and responsibilities, and facilitate rapid decision-making.
Results
With our guidance, the company now operates with a standardized organizational structure across all regions, enabling scalability, adaptability, and optimal performance in response to market conditions. This structure also allows the company to compare and benchmark their costs and performance against industry competitors, facilitating strategic decision-making and driving continuous improvement.
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13/10/2023 Case Study
As part of a strategic review, the company aimed to advance its digitalization effort but was... [read more]
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13/10/2023 Case Study
The shipping company struggled with outdated technology, leading to poor data availability and... [read more]
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13/10/2023 Case Study
This liner shipping company operated offline, and customer bookings and service were managed... [read more]
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13/10/2023 Case Study
A regional medium-sized liner company relied heavily on traditional, transactional customer service... [read more]
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13/10/2023 Case Study
Situation Our client, an international shipping company, faced significant challenges in managing... [read more]
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13/10/2023 Case Study
An international liner company heavily relied on manual processes, utilizing Excel sheets and... [read more]
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