Negotiation Mastery for Shipping Professionals

Get in touch arrow-left Back Course overview Negotiation Mastery for Shipping Professionals For Shipping Industry Professionals Master the art of strategic negotiation tailored for shipping professionals. Learn to design effective negotiation strategies, execute value-creating negotiations, and utilize essential tools like the Negotiation Compass and Target Board for optimal outcomes. Trainer 2 Negotiation Experts Course Type Class […]

Sales Leader

Get in touch arrow-left Back Course overview Sales Leader – Sales Excellence in Shipping For Sales Representatives Master Sales in Shipping: In just 3½ days, gain the skills to thrive in the fast-paced shipping sales. Through interactive sessions and role-playing, learn sales fundamentals, sharpen communication, and close deals efficiently. Trainer 2 Shipping Experts Course Type […]

Customer Success Leaders

Get in touch arrow-left Back Course overview Customer Success Leaders – Leading Customer Experience Teams For Customer Service Managers Elevate your team’s performance: lead and coach teams for exceptional customer experiences in shipping. Through interactive sessions and practical exercises, gain insights into core principles, coaching techniques, and strategies for high-performance teams. Trainer 2 Shipping Experts […]

Customer Experience Foundation

Get in touch arrow-left Back Course overview Customer success – Customer Experience Foundation in Shipping For Customer Service Teams and Agents This 2-day program empowers shipping company customer service agents with essential skills for exceptional service. Through interactive sessions, you will master communication, problem-solving, and conflict resolution tailored for the shipping industry.  Trainer 2 Shipping […]

Process Leader

Get in touch arrow-left Back Course overview Process Leader – Process Management as a competitive Lever For Executives, Senior Managers, Department Leaders Upon completing this one-day course, you’ll understand how Process Management can help and will be empowered to enhance process performance in your company. Trainer 2 Shipping Experts Course Type Classroom Course Course Options […]

Process Navigator

Get in touch arrow-left Back Course overview Process Navigator – IMPROVE PROCESSES THROUGH PROJECTS For Project Managers, Process Improvement Managers, Optimization Managers In one week, you will be trained in the essential Lean Six Sigma tools relevant for shipping and when returning to the office be able to improve processes and lead the change. Trainer […]

Process Captain

Get in touch arrow-left Back Course overview Process Captain – Process Management and continuous improvement For Department Heads, Managers of Teams, Team Leader In just 2 ½ days, transform your leadership skills. Gain mastery in simple yet powerful process management tools and concepts. Take control of processes instead of being controlled by them. Trainer 2 […]