Building Lean Leadership from day one

Client or Partner

Liner terminal operator

Challenge

Leaders were expected to sponsor Lean, but lacked a shared understanding of their role and the behaviours that drive cultural change.

What we did

- Designed and delivered Lean Leadership onboarding program
- Trained managers in leader standard work, coaching and Gemba behavior
- Introduced leadership visual tools and reflection practices
- Provided 1-on-1 coaching for selected managers

Impact / Outcomes

- Created shared Lean vocabulary and expectations among leaders
- Improved consistency of leadership actions and follow-up
- Enabled visible, top-down support for frontline Lean efforts

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