Terminals

Improving planning and execution in terminal control rooms

Improving daily management, control-room routines and use of operational data.

THE CHALLENGE

The challenge.

Terminal planning and control-room practices lacked consistency and proactive use of performance information.

WHAT WE DID

Our work.

Reviewed roles, operating routines and TOS gaps; proposed more data-driven planning and equipment allocation.

OUTCOME

The result.

A practical roadmap for improved daily management and control-room execution.

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