Designing Future Terminal Operations for a Global Port Operator
Client or Partner:
Global container terminal operator operating a high-volume container terminal in a major transshipment hub.
Service Offering:
Digitalisation, Operations Excellence, Process Excellence, Project & IT Implementation
Challenge:
The operator needed to improve flow and efficiency across yard and quay operations. The ambition was to reduce waste and increase quality and prepare for a digital transformation to orchestrate movements across cranes, trucks, and yard equipment.
What we did:
▪️Facilitated Gemba walks and interviews to understand current-state processes
▪️Mapped yard flow using Lean principles and Value Stream Mapping
▪️Designed future-state business process blueprint
▪️Defined functional and technical requirements for new digital tools
▪️Led preparation and support for a structured RFP process
Impact / Outcomes:
✅ Agreed blueprint for improved yard flow and process design
✅ Functional and technical requirements ready for vendor engagement
✅ Increased operational ownership and tech-readiness
✅ Aligned stakeholders across ops, tech, and procurement
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