Running the First Kaizen: From Idea to Tangible Impact

Client or Partner:

Liner terminal operator

Service Offering:

Lean for Terminals · Change Management

Challenge:

Leadership needed a credible way to kickstart Lean without overwhelming the organisation. Teams were curious but unconvinced, and impact needed to be tangible early.

What we did:

▪️Identified a manageable, high-impact process for a kickoff Kaizen event
▪️Facilitated cross-functional workshops with clear data and frontline involvement
▪️Implemented changes within one week using TWI and daily coaching
▪️Documented learnings and impact for internal communication

Impact / Outcomes:

✅ Delivered immediate time and cost savings
✅ Created internal Lean champions from early adopters
✅ Built credibility and energy for the broader Lean rollout

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