Running the First Kaizen: From Idea to Tangible Impact

Client or Partner

Liner terminal operator

Challenge

Leadership needed a credible way to kickstart Lean without overwhelming the organisation. Teams were curious but unconvinced, and impact needed to be tangible early.

What we did

- Identified a manageable, high-impact process for a kickoff Kaizen event
- Facilitated cross-functional workshops with clear data and frontline involvement
- Implemented changes within one week using TWI and daily coaching
- Documented learnings and impact for internal communication

Impact / Outcomes

- Delivered immediate time and cost savings
- Created internal Lean champions from early adopters
- Built credibility and energy for the broader Lean rollout

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