Enabling Planning & Execution Control Room Improvements
Client or Partner:
International liner terminal operator
Service Offering:
Operations Excellence · Digitalisation
Challenge:
Planning lacked consistency and control room staff were not using available tools and metrics for proactive operations management.
What we did:
▪️Reviewed control room roles and meeting flows
▪️Highlighted gaps in TOS configuration and visual metric use
▪️Outlined improvement roadmap for daily management routines
▪️Recommended use of real-time data for tug and RTG allocation
Impact / Outcomes:
✅ Clarity on safety and process performance gaps
✅ Immediate actions and longer-term improvement plan defined
✅ Foundation for 2025 continuous improvement initiatives established
✅ Improved alignment between departments and leadership
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